|
True Quality Doesn't
Just Happen
Providing reliable
and defect-free service does not happen by accident. At Newbold,
we accomplish this through the consistent application of our
Quality Assurance Program, which includes:
|
Established Goals
Customer
Satisfaction Survey |
Engineered Job Schedules
Pro-Active Management |
Daily,
Weekly & Quarterly Inspections
Facility
Evaluation for Cost Savings |
Safety: Our Number One
Priority
Safety training and accident
prevention are the cornerstones of Newbold Services' approach to safety.
|
Safety Program
Hazard
Assessments
Individual JSA's
Safety Manual
Safety
Performance Goals
Site-Specific
Safety Program Audit
Monthly Safety
Meetings |
Benefits
Hazard
Assessments
Individual JSA's
Safety Manual
Safety
Performance Goals
Site-Specific
Safety Program Audit
Monthly Safety
Meetings |
Tools
Classroom/Video
Instruction
On-The-Job
Training
Certified
Equipment Training
Standard Methods
Job Schedules |
Communication: Always
Accessible When You Need Us
Newbold Services works to
eliminate any communication barriers that hinder your service program.
To better stay in touch with our clients, we provide our employees -
your contacts - with up-to-date communication tools, including
laptops with email services, cell phones and pagers. Daily communication
with our client contacts is key to our providing quality services. We
schedule quarterly or semi annual business reviews with your Executive
Team, along with scheduled visits by our Regional Vice President.
Never Underestimating the
Value of Training
Consistency in cleaning
methods, training and management provide satisfaction to our clients. To
ensure this consistency, our employees are educated in standards and
methods that will ensure that all areas are covered and maintained at
your standards. Our Training Program includes:
|
Standard
Procedures Manual
Classroom / Video
Instruction
|
On-The-Job
Training with Job Schedules
Cross-Training |
Certified
Equipment Training
Specialty
Training |
|
